IT may have been a rough year for some IT vendors, but Bytes Document Solutions (BDS) hasn't yet felt any effects of the downturn – in fact, November figures showed it to be the company's best month this year.
According to CEO Rob Abraham, the company has so far weathered the downturn, probably because it has adopted a strategy of helping customers better utilise their existing infrastructure investment.
He says this year, the medium account space has grown 95%, business through dealers has risen 55% and the African market has grown 30% – it is worth an impressive R100-million to BDS.
BDS is offering Xerox Office Services (XOS) to its enterprise customers – a service that helps users improve their document management and workflow in order to save costs.
It is estimated that about 5% of a company's revenues are spent on managing documents, and XOS aims to help companies recoup some or all of this revenue.
BDS has a team of about 12 consultants specialising in XOS and has already implemented the strategy at a number of large South African corporates.
And despite the economic downturn – or perhaps because of it – the company has seen no slowing in interest or demand for XOS in South African organisations.