Xerox distributor Bytes Document Solutions has expanded its branch footprint and opened an office in Tshwane.
The new branch, with 43 employees, will enhance the supply of the company's Xerox-related hardware, software and solutions, and services and supplies to the region. This will be in addition to its paper business through its recent acquisition of NOR Paper, the services of digital print bureau LaserCom, and government-focused, black-empowered Pambili Document Solutions.
"Although we've always had a services footprint in the region to facilitate rapid response times, we have substantially expanded that presence to bring sales and technical expertise from our production division and office systems divisions and sister companies NOR Paper and LaserCom directly into the region," says Tanya Moodley, divisional manager group marketing at Bytes Document Solutions.
"We also sell through an extensive network of distributors, dealers, concessionaires and channel partners and are represented in the region through a concessionaire in Centurion and we plan to substantially increase the focus in this sector through this office," says branch manager Lenard Labuschagne.
Bytes Document Solutions already serves a large number of customers in the region, from education to government and commercial operations, including University of South Africa (Unisa).
The established customer base uses a cross-section of the Xerox range, from direct and on-demand printing to data printing, digital production printing, office printing solutions and retail printers.
"Government and education has a huge presence in the capital city and we will be focusing more on increasing services delivery into these markets. Through our association with Pambili Document Solutions, which recently expanded by opening an office in Tshwane, we already support a strong presence in the Gauteng shared services sector," says Labuschagne. "We will also be supporting a concerted drive into the office space."