Ovations Group, a Johannesburg-based business transformation solutions provider, has signed a partnership deal with Axios Systems, one of the world's leading providers of IT Service Management (ITSM) solutions.

 

Under the agreement, Axios will train Ovations’ personnel on how to implement and get the most out of Axios' core IT Service Management solution, called “assyst”. Axios will also work closely with Ovations on joint marketing initiatives.
The joint offering to the market brings together the strength of one of the world's leading ITSM software solutions with the local knowledge and consulting expertise of the Ovations Group, which has consulted to, and implemented solutions at, many of South Africa's major companies over the past decade.
The move comes as Axios seeks to extend and deepen its presence and commitment to Africa. The provider announced late last year that it is striving to help Kenyan companies become more efficient through the implementation of ITIL-based best practice ITSM technology and practices.
In April, research house Gartner released a report which showed that the Middle East and Africa region (MEA) is expected to weather the global economic downturn better than some other regions of the world and to be the third fastest growth region in terms of software spending, behind Asia Pacific and Latin America, with expected growth of more than 8% between 2008 and 2013.
Commenting on the partnership with Axios, Ovations MD Thys Bruwer says: “Part of our expansion strategy is to offer outsourced solutions. This solution provided by Axios is one of the best in the world and we see excellent prospects for its widespread adoption in the local market.”
Steve Botha, manager of the southern African region for Axios Systems, comments: "We have been doing business in South Africa for some time now, but we recently decided to step up our activity as part of an aggressive global expansion strategy during the current economic environment. We see this as a very strong opportunity as companies seek to reduce costs, introduce greater efficiencies and manage risk – all things that our software assyst brings about.
"We also believe that companies in South Africa will continue to invest in their IT infrastructure this year in preparation for the 2010 Soccer World Cup, which will bring with it, continued business opportunities for local companies."