UCS Software Manufacturing (UCSSM), the retail software factory within the JSE-listed UCS Group, has opened offices in the US as part of its plans to expand offshore.
Eric van Heerden, UCSSM’s business development executive, heads up the Chicago-based office. He says the company will be announcing several partnership alliances over the next 12 months, with the first expected to be concluded before the end of the year.
While the company is looking at offshore business – especially in the US – he stresses that the South African market remains “strategically important” for the company.
UCS Group is currently a major player in the retail software market in southern Africa, with more than 60% of the leading retailers as clients.
But van Heerden points out that the USAmarket is a more sophisticated and mature market, generating $3,8-trillion in retail sales annually. This figure grows to $4,2-trillion if food service sales are included.
“There is increasing demand for software solutions that meet complex, and often unique, business requirements in the retail sector in the US, while minimising the disruption to those businesses during the implementation, particularly under the sensitive trading conditions imposed by the recession," he says. "This makes our Assemble-to-Order (A2O) solution ideal.”
A2O is a software value proposition targeted at enterprise-scale retail and is the product of years of investment by UCSSM to incorporate global best practices and two decades of retail software intellectual property into highly re-usable formats.