Scosa Chrome Trading has worked in close cooperation with local converged network provider KSS Technologies to implement Cisco’s Unified Communications 500 Series for Small Business.
It is a simple, smart and affordable solution designed specifically for growing businesses like Scosa, it is easy to deploy and use, and it scales to accommodate business growth.
The Cisco Smart Business Communications System (SBCS) provides a comprehensive business communications solution with tightly coupled voice, data, video, network security, wireless mobility, and system management that other vendors simply cannot provide. Its components were designed to be deployed individually or as a complete system.
Scosa Group CEO John Swanepoel says the Cisco Smart Business Communications System is a complete system of voice, data, video, and wireless networking products for small businesses. “It provides a new way to communicate, enabling highly secure access to information anytime and anywhere, while helping us work together more efficiently and effectively.”
SBCS integrates industry-leading, business-class, proven unified communications technologies into one platform and facilitates integration with commonly used desktop applications such as Microsoft Outlook and Outlook Express, IBM Lotus Notes, and CRM software.
Swanepoel says the decision to partner with KSS Technologies was the only option. “Not only do we have a longstanding relationship with KSS, but their personalised service and superior skills makes them the obvious choice. What makes them unique is that they are big enough to offer enterprise solutions but small enough to care. KSS can certainly compete head on with bigger Cisco partners.”
SBCS provides Scosa with greater business agility, the ability to quickly access and act on information at anytime, from anywhere, with any device. Whether working in the office, from home, or remotely, employees get a highly secure connection to the system to reach the right resource the first time and do their jobs regardless of location.
KSS Technologies MD André Maree says today’s small businesses face relentless pressures. “To keep up with large global organisations and more technology-enabled businesses, they must boost productivity through better communications, simplify business processes, get full value from resources and applications, and manage costs effectively.”
The Cisco Smart Business Communications System helps small businesses provide better customer responsiveness and service to their customers and create faster, closer connections with customers and other employees. It provides immediate, highly secure access to information, improves responsiveness and productivity, and, ultimately, produces a competitive advantage.
Swanepoel says they need to focus on their business and not worry about infrastructure and IT. “We have established a worldwide network of agents spanning the America's, Far East and Asia, each with intimate knowledge in the respective markets. Through our partner network we are able to keep abreast of changes in the global marketplace, and can adapt to these changes accordingly. Our infrastructure must enable us and grow with our business.”