Incredible Connection is now stocking Dell Computer's range of consumer products in its retail stores – giving its customers access to three of the top notebook brands.
“Our primary focus is to ensure that our customers have choice as to brands and price,” says Incredible Connection CEO Dave Miller. “So, as soon as Dell began to move into retail globally, we made plans to incorporate their products into our offering, giving our customers access to Dell’s attributes such as the guarantee of next working day repair wherever you are in the world, a range of colour choices, and warranties of up to four years.”
David Futter, GM: consumer & SMB at Dell Africa, says: “Over the past year, Dell has concentrated on increasing product availability to meet customer needs. We believe that our partnership with Incredible Connection will assist us to extend our reach to end users and provide our customers with even more choice and accessibility to our vast product range.”
Miller says that offering the Dell product range widens Incredible Connection’s customer base. "Our existing customers have more choice and customers who would otherwise have had to source their Dells direct and off specs only, can now interact with the models we have on the shelf."
Incredible Connection will initially stock four Dell models, all packaged with Intel Core 2 Duo processors, 4GB of memory, Windows 7 Home Premium, a webcam, facial recognition software, Bluetooth, and wireless cards – with performance and multimedia capability improving progressively from model to model. Prices range from R7 999.00 to R17 999.00.
Dell is the first computer manufacturer to offer a four-year, next business day onsite warranty in South Africa.