Dialogue Group Holdings, listed on the AltX, had decided to liquidate its call centre services subsidiary, Dialogue SA. However, this won't affect the operations of Continuity SA.
Despite the similarity in names Dialogue SA is only one of the companies Dialogue Group holds shares in and the holding company will continue operations as normal, as will its other subsidiaries. Dialogue Holdings also holds 51% of the shares in ContinuitySA, Africa's leading Business Continuity services provider.
Michael Davies, financial director of ContinuitySA, says that while the liquidation of the call centre service provider is regrettable, it has not affected ContinuitySA's operations.
“ContinuitySA is run autonomously and has an enviable track record of success on the continent. The company's year-end is in December and we have completed another successful year of operations with great success in keeping our clients' critical services up and running.”
Clients who have signed up for disaster recovery services with ContinuitySA directly, or through Dialogue SA, will be assisted as per ContinuitySA’s commitment to them.
Davies adds that the new Continuity2010 portal, an online resource to assist companies in preparing for any outages or emergencies during the soccer world cup has been well received and is providing customers with vital information to ensure their businesses continue to operate during the tournament.
With some unwelcome, but expected, and probably a few unexpected disruptions sure to strike during the world cup, businesses that have not prepared for these interruptions will struggle to maintain service levels. The Continuity2010 portal is designed to help clients pre-empt and avoid hindrances to their operations.