Dimension Data has invested more than R1-billion in South African technology infrastructure during the past three years, creating capacity for exploitation by business locally and in the rest of Africa.
Identified in the BMI-T South Africa IT Services Market Sizing & Forecast 2008 – 2013 report as South Africa’s dominant services provider, Dimension Data’s accumulated spend on infrastructure includes R984-million on a hosting and network infrastructure, R200-million towards the Seacom cable, a R20-million data centre, a voice network, and the roll-out of African points of presence to ensure that Dimension Data has a robust and comprehensive pan-African network.
Jason Goodall, MD of Dimension Data Middle East & Africa, says the company’s confidence in the future of the IT services business locally and the rest of Africa drives it to stay ahead of the technology evolution curve and, thereby, ensure that its clients are enabled to be both globally competitive and significant contributors to their local economies.
“BMI-T’s report bears out the trend we’re seeing globally towards more managed and hosted services as well as selective and comprehensive outsourcing. Organisations are wanting to cut costs, boost productivity, tighten security, and ensure compliance by consolidating their own IT infrastructures and take advantage of the business process integration benefits of the convergence of IT and telecommunications.
“Executives are asking themselves why they should spend money and precious time managing the very complex IT assets and highly specialised talent needed to keep their systems on par with the latest developments when there are companies like Dimension Data that have the critical mass in terms of financial muscle, talent, close and influential vendor relationships, and global experience that can so much more easily and cost-effectively keep them at the cutting edge not just of IT but of business," he says.
“Also, IT as a utility is no more than ten years away. Outsourcing and managed services are evolving steadily, through virtualisation of assets and software, towards cloud computing – which will allow organisations to buy IT services on a pay as you go basis. So, organisations need to start planning for a more services orientated approach to business enablement via technology.
“Our investment in infrastructure, both here in South Africa and in other African countries, positions us to help organisations move smoothly and sensibly into a world of IT as a utility and, therefore, remain competitive and profitable throughout.”
According to the BMI-T report, the SA IT services market grew by 25,2% from 2007 to a total value of R27-billion in 2008. The market is expected to grow to a value of R38,6-billion by 2013, at a CAGR of 7,4%. Outsourcing services accounted for the biggest portion (40,4%) of the 2008 services market.