The sheer sophistication of the technology landscape has given way to users that require any time, any place and any device functionality.
Indeed, IT service providers are now faced with a shift of sorts; managing user digital integrity as opposed to managing devices.
Dell's Michael Zakariudakis says businesses are today looking for solutions that deal with a number of pain points and strategies in order to manage user data integrity.
"One of the key trends is the need for a flexible remote access. Often, users want the same look and feel for their inboxes, browsing and so forth irrespective of the device they are using. Flexible remote access — which is addressed in Dell's case by our Virtual Remote Desktop Solutions Framework – enables organisations to provide users with secure remote access while changing into a truly user-friendly and standardised experience."
Taking it one step further, a flexible computing strategy will stand VARs and system integrators (Sis) in good stead in their efforts to manage the user's digital integrity and subsequent user experience. There is no doubt that IT solutions are represented by a number of different systems, software and data to be managed which is further exacerbated by multiple endpoint devices such as PCs, laptops and pocket PCs.
However, and fortunately, alternative desktop technologies, such as client virtualisation and desktop streaming, tackle these challenges head-on. These technologies can shift IT's focus from managing physical hardware to enabling end user digital identities and integrity.
Alternative desktop technologies include:
* Virtual Remote Desktop (VRD);
* On-Demand Desktop Streaming (ODDS); and
* Dedicated Remote Workstation (DRW).
In the case of Dell's On-Demand Desktop Streaming (ODDS) solution, users' data is stored on centralised servers and streamed to a local computer – typically diskless – when the user logs on. This keeps the data secure without disturbing the end user's PC experience. Users complete their work on local computers and then save all of it back to the remote server.
The Dedicated Remote Workstation delivers the power of a high performance workstation in a one-to-one relationship between the user and a remote workstation in the data centre.
Typically a user will log on, through a local device, such as a Dell FX100, to connect to a fully equipped workstation in a remote data centre. IT managers retain centralised control of end-user data and users get access to high performance computing (HPC).
A Virtual Remote Desktop (VRD) solution delivers centralised control of end user's data for IT managers while enabling common remote end-user needs such as: personalised end user desktops; access from both corporate and personal devices or public kiosks (such as a hotel or business centre) and utilisation of legacy applications and operating systems. Typically notebooks, Netbooks and even desktops fall in this category.
Dell VRD dynamically assembles virtual desktops on-demand, providing users a new and pristine, yet personalised, desktop each time they log on and helping to ensure that performance does not degrade.
In addition, VRD's high-speed delivery protocol provides great responsiveness over any network, which can help in desktop optimisation. For IT organisations, VRD can greatly simplify desktop lifecycle management and help drive down cost of ownership by separating the delivery of the desktop OS, applications, and user settings.
"A virtual remote desktop is undoubtedly a major movement and it addresses the needs of various vertical markets such as healthcare, education, government and corporates. Indeed, it represents a shift in the way organisation deploy desktops while also providing users with a flexible and remote solution," comments Mandy Porter, Dell Business Unit Manager at Drive Control Corporation (DCC).
Ultimately, any or all of the above alternative desktop technologies can be integrated into businesses' existing infrastructure to allow for centralised end user resources in protected data centres while preserving workforce productivity.