HP has announced a new services delivery platform – the HP MPS Smart Decision Suite – that enables customers to better analyse; report and predict the use of their imaging and printing devices through an HP Managed Print Services (MPS) engagement.
In addition, HP introduced HP ePrint Enterprise mobile printing solution, based on HP CloudPrint technology and available on the BlackBerry smartphone. This announcement is the result of HP and Research In Motion’s (RIM) strategic alliance announced last year and is the first use case of HP’s ePrint strategy.
“Our enterprise customers need us to help them bring order to the chaos of their technology fleet,” says Bruce Dahlgren, senior vice-president: Managed Enterprise Solutions of the Imaging & Printing Group at HP. “Today, we can show them proven return on investment with the right mix of software tools, workflow solutions and mobile workflow innovations – bringing it all together through a scalable Managed Print Services engagement.”
For an enhanced management experience, the HP MPS Smart Decision Suite integrates front-end capabilities with back-end services infrastructure. By enhancing IT visibility and providing greater access into printing fleets, the suite enables global standard delivery processes and capabilities. This provides customers with a strategic view of device and solution availability, an optimally deployed fleet, real-time access to information and, as a result, improved efficiency and cost savings.
To help customers better manage telecommuting workforces, HP has extended the HP Web Jetadmin offering to allow IT departments to configure both networked and USB-connected devices and write rules-based printing, including items such as automatic duplexing and colour access control.
Created in collaboration with RIM, HP ePrint Enterprise enables employees to print from their BlackBerry smartphones to printers on their trusted network and to printers at HP ePrint-supported locations and FedEx Office.
Many HP ePrint locations are powered by the PrinterOn network of public printers, called PrintSpots. PrinterOn is HP’s print network partner for relevant print locations, including Hilton Worldwide.
HP Enterprise Production Print Solutions consists of a suite of a suite of options that provide companies with onsite, offsite and near-site production print capabilities.
HP Virtual Print Centre, a turnkey HP portal available with MPS contracts, enables users to efficiently produce, manage and distribute printed materials on demand.
HP also introduced solutions from HP Exstream, a fully integrated software platform for creating, managing and delivering customized customer communications in high-volume, on-demand and interactive environments.