Alcatel-Lucent has successfully organised the 7th Alcatel-Lucent Partner “Rendezvous” Southern & Eastern Africa. The annual gathering provided an opportunity or all business partners to network with their African peers and share the insights of their local business environment.
For the first time, Alcatel-Lucent expanded the event to three days of conferencing and practical courses dedicated to sales and pre-sales. The 2010 edition was an exclusive opportunity to streamline the partners with the latest organisational information as well as introducing the new solutions and products such as the Alcatel-Lucent OmniTouch 8082 My IC Phone.
Highly expected by the 95 participants, Ravin Naidu along with Roch Muraine (Enterprise Marketing Director – Middle East & Africa) unveiled the new Enterprise Market Group’s Vision built on Dynamic Customer Engagement and Dynamic Employee Engagement strategies; recently announced at VoiceCon. Throughout the first conferencing day, the Alcatel-Lucent team exemplified its new go –to market approach through their recent success stories and references.
To bring further knowledge to sellers and pre-sellers, the three-day workshops carried on breadth and depth presentations focused on three key areas: IP telephony, Data Networking and Small- and Medium-sized Businesses solutions. Unlike the previous “Rendezvous”, Alcatel-Lucent designed a specific training programme to enhance the technical and selling expertise of their partners. Critical to guiding its audience, Alcatel-Lucent introduced the expanded set of offerings encompassing in the Enterprise portfolio and Genesys call centre product line.
“By empowering our community with the right skills and the right tools, we as Alcatel-Lucent Enterprise exhibited once again our commitment to continuously supporting their strategies and achieving our goal to become a leading player in the Enterprise Telecommunications arena; by transforming the customer experience, delivering advanced solutions and services to the African end-users,” says Ravin Naidu, regional director: enterprise southern & eastern Africa.
The Partner Rendezvous is the biggest meeting organised by Alcatel-Lucent which allows every year the Enterprise team to inform business partners and resellers on its new devices and features while providing them with operational and strategic directions.