Aspect has been selected as a finalist for the Microsoft Partner Awards in the Information Worker Solutions, Communications and Collaboration Solution Partner of the Year award category.
This nomination is in recognition of Aspect’s system architecture and network planning services for a unified communications deployment at the State of Arkansas’ Department of Human Services (DHS) that empowered the agency’s 7,500 employees in more than 125 office locations and in the field. The new capabilities include integrated voice and email, instant messaging, presence, voice over IP (VoIP) telephony and integrated audio conferencing to better connect the widely dispersed team and enable them to productively serve more than 700 000 constituents across the state.
“This recognition from Microsoft further validates that we are providing significant benefits to help our customers see the significance and value in not only unified communications, but all Microsoft-related solutions,” says Kevin Schwartz, executive vice president of global professional services, Aspect. “The State of Arkansas’ enthusiasm and willingness to welcome new technologies and ideas has presented tremendous opportunities for them as they have experienced cost savings and improved employee productivity. We look forward to their exploration of new capabilities, always with our continued support.”
Awards have been presented in a number of categories, with winners and finalists chosen from a pool of almost 3 000 entrants worldwide. The Information Worker Solutions, Communications and Collaboration Solution Partner of the Year Award honours partners with proven expertise in the planning, implementation, and management of solutions to provide a unified platform for business productivity and make it easy for users to communicate and share critical information.