Altech Technology Concepts (ATC) has built its own network to address performance and reliability issues and offer businesses a range of high quality telecommunications products and services.
With a 12-year history of innovation and with Altech’s financial backing, ATCs newly-built network, focus on quality and aggressive new product roll-out plan is set to challenge the current solutions providers head-on by attracting those customers that place a large emphasis on the quality of the service they demand.
Having acquired a significant space in the new, vendor-neutral, Teraco data centre in Isando, ATC is strongly positioned as a complete communications service provider (CSP) of managed services, right from creating a secure environment for its customers through to mission critical services such as email, backup, archiving and converged data and voice services.
Wayne de Nobrega, CEO of ATC, says: “Our network has been built with a strong focus on quality and value. Every decision made when designing and building the network was underpinned by the same question: does this add value to our customers and the way they do business?”
To this end, the network has been designed to be resilient, meaning that it is able to “self-heal” in response to any changes or demands that may be made on the network configurations, hardware and systems.
Another key attribute of the network architecture is to provide for maximum redundancy on all levels, from the core networking kit to the local and international links. Nowhere is there a single point of failure on the network.
ATC has provisioned equal capacity on two international cable systems, namely SAT-3 and Seacom. The investment made in provisioning equal capacity on both cables reinforces the commitment by ATC to provide a quality failover service to its customers should one of the cables fail.
In addition, ATC has negotiated multiple local peering agreements, not only for redundancy, but also to ensure optimum performance and best routing on the network.
ATC customers will have the choice of connecting into the ATC backbone through a variety of connectivity technologies including wireless, fibre, diginet, ADSL and bonded ADSL. Once connected, users can then break out into the Internet on ATC’s high speed links or communicate with their branch networks across a Virtual Private Network (VPN) through ATC’s managed network service offerings.
“Although ATC offers fixed size internet connections, our preference, which mirrors the current international trend, is that usage based billing models allow the service provider to commercially offer quality, high speed access to the internet by rather increasing the size of the link and managing consumption, than limiting access to a smaller pipe and providing fixed line usage," says De Nobrega.
“ATC’s objective is to improve the usability of the Internet in South Africa and to this end we need to increase the size of the pipe and drive down prices at the same time, a challenge, but not an unrealistic one.
“Putting our money where our mouth is, we have invested in the latest network management, monitoring and reporting tools to provide early visibility of any network changes or failures. In addition, we are in the process of implementing a world-class service management system to allow us to better service our customers.
"We are not trying to be the cheapest but rather the best performing network with aggressive pricing. There is a massive market of businesses that require high quality services but are being sold low quality solutions. We now have a network that can meet the demands of those customers,” De Nobrega says.