Mitel, a leading provider of unified communications (UC) software solutions, has extended its suite of unified communications capabilities to the BlackBerry PlayBook tablet. Mitel is also planning continued integration with BlackBerry Mobile Voice System 5 (BlackBerry MVS 5).
Building on the Mitel Freedom architecture, Mitel has extended the Mitel Unified Communicator (UC) Advanced mobile portal to the BlackBerry PlayBook, enabling a consistent, rich, end-user communication and collaboration experience.
In addition to providing remote access to corporate communications capabilities such as managing presence, viewing corporate contacts, call history and voicemail details, the application allows mobile workers to initiate phone calls directly on the BlackBerry PlayBook without interrupting their work flow.
Using the employee's BlackBerry smartphone, the application uses Mitel Mobility for BlackBerry MVS 5 to generate the call, leveraging the WiFi or cellular network.
"Mitel's Freedom architecture makes it simple and seamless to deliver our business communications solutions to mobile users, regardless of location," says Andy Bull, MD for Mitel South Africa.
"Our membership in the BlackBerry Alliance Programme has allowed us to extend that further to the BlackBerry PlayBook tablet to provide unified communications applications to enhance the end-user experience,” says Bull.
Mitel is extending the Mitel Mobility for BlackBerry MVS solution integration to include the recently released BlackBerry MVS 5.1. Mitel Mobility for BlackBerry MVS delivers advanced Mitel business communications applications directly to BlackBerry smartphones and enables voice-over-WiFi calls.
The combined solution enables IT managers to consolidate and simplify data centre management by combining Mitel's voice virtualisation and BlackBerry applications into a single virtual environment, bridging the gap between fixed and wireless telephony applications.
Mitel Mobility for BlackBerry MVS offers unrestricted handoff between users' devices, moving calls seamlessly to and from their desk phone, BlackBerry smartphone, home phone, or soft phone.
With the integration of BlackBerry MVS 5.1 users can benefit from the automatic handoff between WiFi and cellular networks to help further reduce roaming and wireless charges. The solution also enables BlackBerry smartphone users to take full advantage of Mitel business communications features without the need for a desk phone.