Broadening its focus on social media integration with the corporate network, Enterasys Networks has introduced a new approach to network management with the announcement of a solution for managing infrastructure and application services via a social media interface.

Dubbed "Project Isaac", it is a technology designed to control anything connected to a modern IP (Internet protocol) based network via the Internet and social media, says Martin May, regional director (Africa) of Enterasys Networks.
“Isaac builds on our record of innovation in cloud computing. By allowing network devices such as routers, switches and applications to securely join the social network, IT can use familiar and accessible interfaces for more efficient, real-time interaction and communication, providing automated and predictive responses to network issues.”
Isaac is designed to give IT machines the ability to communicate their status and receive commands from an IT manager using any mobile device, via familiar social media interfaces including Twitter, Facebook, LinkedIn and Chatter.
It provides a real-time bi-directional translator that enables managers to communicate with their networks in their native tongue – as opposed to complex CLI scripts and syslogs.
“For the first time, machines are capable of speaking the language of humans, instead of humans needing to adapt to the language of machines. This will help reduce the time to diagnose and resolve network issues while automating change processes,” says May.
With the growing popularity of cloud-based computing solutions, he believes the application of the technology on which Project Isaac is based will improve drive operational efficiencies to new levels.
“Isaac will simplify language, geography and application access challenges, allowing network managers and IT administrators to securely interact with their IT infrastructure via intuitive mobile Internet applications. “This technology will enable IT organisations to stay ahead of any potentially disruptive networking issues, at the same time boosting the quality of service level agreements.”