NCR Corporation was announced that it has been ranked as the global market leader in the rapidly growing self-checkout market, according to industry analyst firm Retail Banking Research (RBR) in its June 2011 report, “Global EPOS and Self-Checkout 2011”.
According to the report, NCR is the world’s largest self-checkout supplier in terms of both installed base and shipments, shipping approximately six times as many units as its closest competitor in 2010.
Approximately 67% of all self-checkout shipments in 2010 were NCR terminals, more than twice as many units as all other competitors combined. RBR Research forecasts self-checkout shipments to grow 14.7% yearly through to 2016.
NCR has held the global market leader position since RBR began following self-checkout in 2008. In addition to its worldwide leadership position, NCR held the top spot in self-checkout market share for nearly every region tracked by RBR, including Asia-Pacific, Central and Eastern Europe, Western Europe and North America.
“By offering consumers greater choices in how they checkout, retailers can offer consumers an enhanced shopping experience and make checkout faster, easier and more efficient,” says Mark Wallace, solution management director, NCR Corporation.
“NCR works with some of the world’s largest retailers to bring new self-service innovations to market based on our unique understanding of consumer behavior that enable retailers to differentiate themselves, lower operating costs and attract today’s empowered and elusive consumer.”
NCR has recently introduced several self-checkout technology innovations, including new software to help retailers offer consumers a personalised self-checkout experience based on individual preferences.
This new personalisation capability is part of the NCR c-tailing solutions, which are a set of software, technology and services that enable retailers to offer consumers greater personalisation and consistency across channels, such as the Internet, mobile devices, social media and points of service in the store.
NCR also introduced the NCR SelfServ Checkout Enterprise Suite, a software platform that enables chain store retailers to centrally manage self-checkout terminals across their entire network of stores.
NCR helps retailers further optimise customer experience at self-checkout with a full range of services, including a self-service help desk available with support in 11 languages. More than 150 retailers from 12 different retail segments and over 22 countries use NCR SelfServ Checkout.