South African Airways (SAA) has warned Voyager loyalty programme members to be wary of falling victim to a new phishing scam aimed at robbing them of their personal information, including Voyager log-ins and credit card details.
In a statement sent to members, SAA warns: “We would like to advise you that there is currently a phishing scam underway which, amongst other companies, targets our customers as a way of getting to your Voyager log-in details, as well as personal information.
“The scam involves e-mails with the subject given as: PASSENGER ITINERARY RECEIPT, “thanking” customers for their purchase, stating that their booking is confirmed, giving a booking reference number, as well as the credit card charge and then asking the customer to follow a link.
“Please be advised that these e-mails are NOT from South African Airways (SAA), or our Customer Care department as is wrongfully stated in the e-mail. SAA advises you to immediately delete such an e-mail and not enter any personal information. No matter how authentic such e-mails may seem, any e-mail supposedly from the airline that has a link to the Voyager log-in page, is not from SAA.
“In addition, please do not click on such a link, as it will take you to a fraudulent web site where your Voyager log-in and your PIN may be compromised.”