FileBound Africa recently provided NIC Brokers, a short term insurance brokerage firm located in Johannesburg’s East Rand with approximately 20 staff members, a solution to address their document management challenges.
As a short term insurance broker, the new FAIS Act requires NIC to store all documentation for a period of five years after cancellation of a specific instruction. It also requires brokers like them to keep all records up dated on all existing active clients.
As a result of the sheer volume in paper files being kept, they found it necessary to use various storage locations, complicating the search for client’s files and driving additional cost into the process.
NIC began to realise that what they needed was an electronic filing system to meet their needs. They chose the FileBound Express network appliance to meet their needs, as it was easy to implement and well within their budget constraints. They comment that the Express solution was the obvious choice, and quickly solved their challenges.
The FileBound Express solution has saved NIC time and money, and provides them comfort knowing that their clients’ files are up to date, secure and available when needed. NIC state that they would recommend FileBound to any small to medium business that is looking for an easy to maintain and user friendly filing solution.
“In the past, the capabilities found in FileBound Express were simply out of reach for most organisations because of cost and technical complexity. Express allows us to address a market segment that today is underserved with current solutions,” says Stephen Rufener, MD of FileBound Africa.
“Furthermore, FileBound has gone to great efforts to make Express easy to implement and use without removing any of the power features today’s buyers expect including business process automation, advanced document capture, and enhanced search.”