Life insurer Metropolitan relies on Vox Orion to keep telecommunications between its branches working cost-effectively across the vast distances of Namibia.
With just 2,1-million people spread through an area of over 825 000 square kilometres, Namibia has the lowest population density of any country in the world except Mongolia. Given the long travel times between towns, cost-effective telecommunications links are essential.
“Reliable telecommunications is very important to our business,” says Metropolitan Namibia technology and systems support manager, Paul van Zyl. “Our people can’t do business without their telephones.”
Metropolitan Namibia has a total of 12 branches throughout the country, with the three biggest being in the northern centres of Oshakati, Ondangwa and Rundu. When the company renovated its Windhoek head office, it turned to long-time LCR supplier Vox Orion to replace outdated cabling so that future bandwidth requirements could be accommodated.
Vox Orion replaced CAT5 cabling with CAT6 cabling on each floor, and installed fibre for the backbone between the floors and the server room.
“That led to an agreement with Vox Orion to maintain our central PBX,” says Van Zyl. “They have specialist skills that we lack in-house, and we are completely comfortable with the level of service they offer. We can confidently delegate the maintenance of this business-critical service to them.”