Time and data is money for any business. Losing the company’s data also means losing time and money. What could be worse than a fire destroying not only the computer room, but also the backup tapes containing the copies of organisational data?
“Disaster can strike at any time, but this does not have to be the end world for any business,” says Michael Law, MD of Attix5. “Even if the entire data centre has gone up in flames, it is possible to be backup and running within hours if such an offsite copy is available.”
“Owing to the professional and fast service provided by ITNA in Centurion, it was possible to restore the latest back-up of a client’s data from the Attix Backup Server onto the Munsoft Disaster Recovery System within three hours of being informed of a disaster,” says Marius Richter, director at ITNA, referring to a fire that destroyed a municipal computer room early in September 2011.
When the blaze broke out in the offices of the Dr. JS Moroka Local Municipality at Siyabuswa in Mpumalanga, all could have been lost however, at that stage the organisation was in the proof of concept phase of the deployment of an Attix5-powered backup and restore project. This saved the day and prevented huge losses for the municipality.
“Since ITNA provides the Attix5 component of Munsoft’s service offering it was possible to reactivate and reissue all user passwords in no time,” confirms John Currie, ITNA’s CEO.
Peter Balt, CEO of Munsoft, which provides financial software and services to Dr JS Moroka Local Municipality, picks up the story.
“We received a call informing us that the computer room at the municipal offices was completely gutted in a fire. All the backup tapes in the computer room were destroyed and there was no offsite backup tape, but fortunately this municipality is on our managed private network and our Munsoft Disaster Recovery System.”
Powered and updated by the Attix5 technology, an updated offsite copy of the municipality’s data was immediately available.
“An initial backup is made and taken offsite for storage on a disk subsystem in a data centre. Attix5 Backup Professional is installed on the client’s systems, which automatically scans for any changes to the data. It then synchronises these changes over the Internet to maintain the offsite copy as an up-to-date version of the client’s business,” Law explains.
In practice, for Dr. JS Moroka Local Municipality, this meant business as usual in no time at all.
Currie adds that due to the scheduling and the automation of the Attix5 Backup Professional solution, the municipality didn’t lose a single transaction. “In a matter of days during which notebook PCs and other equipment was sorted out, the organisation was backup and running,” he continues.
Balt praised the municipality for its strategic vision and pro-activity in providing for the unknown.
“In its risk management this municipality has planned for the unexpected and has taken appropriate precautions. Had it relied on outdated tape-based protection, it may have had an offsite copy as a best-case scenario. If available at all, it is likely that such a copy would have been outdated and it might have taken weeks or even months to get back into business.”
Instead, the power of Attix5’s proven technology, as well as accurate deployment and management of the solution by ITNA, has ensured minimal impact from an information perspective.
“It was just sheer chance that the fire happened only after the appropriate data protection provisions were in place. Had Attix5 not yet been installed, the impact on the municipality and its residents could have been be considerably worse,” Balt adds.
He says the incident highlights the necessity of protecting data against the unexpected. “And there is no better way to do that than using a system that delivers a reliable, automated, remote copy.”