Mitel, a leading provider of unified communications software solutions, has announced that VMware and Mitel have unveiled a significant technical advancement designed to considerably increase the already growing deployment of desktop virtualisation for IT departments around the world.
Specifically, Mitel will integrate its virtualised Unified Communicator (UC) Advanced client software with VMware View 5, enabling Mitel and VMware to deliver soft phone and mobile device integration into a desktop virtualisation environment.
This unique collaboration will dramatically extend the power of desktop virtualisation, enabling a user’s voice solution and UC applications to be deployed together as a single unified solution in a virtual desktop environment. By doing so, IT departments can significantly reduce costs while extending their desktop and mobile environment to anywhere a user has an Internet connection.
“Today’s announcement represents a significant step forward in the evolution of desktop virtualisation,” says Rich Costello, senior research analyst at IDC.
“These new technology breakthroughs will help accelerate adoption of desktop virtualisation. IT departments should begin evaluating how and when they should make the transition to this type of environment.”
This integration represents a significant technical achievement. Today, users cannot stream virtualised Mitel voice applications to a virtual desktop without significant impact to performance and latency.
In addition to accessing the desktop with VMware View, users will also be able to access their collaboration tools, including voice, video, presence, secure instant messaging, audio and Web conferencing, document sharing, voice messaging and e-mail, from their VMware View client.
Desktop virtualisation using VMware View offers IT tremendous benefits by moving desktops and applications into the cloud and delivering them as a managed service. IT administration is more automated and efficient, security is improved and the total cost of desktop ownership can be reduced by as much as 50%.
End-users can get a rich, consistent and high-performance desktop experience from any qualified device – including mobile devices like tablets and smartphones – whether in the office or on the go.
VMware and Mitel are combining the capabilities of VMware View with Mitel’s UC Advanced client software, giving users of a virtualised desktop access to both their desktop applications and their communications apps, essentially making both their desktop computer and communications device (mobile, soft phone or desk phone) available to them no matter where they may be.
“VMware and Mitel have helped ‘crack the code’ on streaming communications and collaboration applications to the virtual desktop, thus giving IT freedom from the ‘walled garden’ approach driven by legacy IT vendors,” says Christopher Young, VP and GM, end-user computing, VMware.
“Mitel’s Freedom architecture, which already delivers an open, single software solution on a virtual machine, has now been augmented to support streaming on the VMware View desktop client software. By doing so, VMware is taking another step forward in enabling universal desktop access, delivering a truly open model that benefits both IT and the user,” he says.
“IT departments now have a powerful new tool to help them manage their infrastructure,” says Andy Bull, MD of Mitel South Africa. “With UC as another virtualised application available on any device, they will have greater control and flexibility than ever while still reducing capital costs.”