Exinda, a global provider of WAN optimisation solutions incorporating unified performance management (UPM), together with its Platinum reseller partner, Layer 7 Networking, has enabled outsourced application service provider Hyphen Technology to gain granular visibility and control of its network.
This has helped Hyphen to increase intelligence around bandwidth utilisation and capacity, leading to substantial cost savings and a return on investment in just over two months, as well as improved network efficiency.
Hyphen processes, tracks and reconciles three-million financial transactions daily on behalf of large corporate clients using its hosted financial administration platform. This requires 24/7 operational  infrastructure, along with the ability to monitor and control the network, whilst at the same time  maintaining customer satisfaction and ensuring continuous service levels during peak traffic times.
Hyphen’s customers include four major banks in South Africa, together with a number of the country’s government institutions, retail organisations, and insurance companies.
Hyphen’s deployment of an Exinda UPM solution between the company’s headquarters and data centre provides comprehensive monitoring, control and optimisation of traffic during high-volume, complex and multi-layered financial transactions.
Prior to installation, Hyphen found itself constantly increasing bandwidth capacity to meet clients’ needs, thereby incurring additional cost. As a result of the Exinda solution, Hyphen’s average day-to-day bandwidth utilisation has reduced from 100Mbps to below 10Mbps to 15Mbps, peaking at up to 30Mbps to 40Mbps during peak load times, a reduction of between 60% to 90% in bandwidth costs.
“The Exinda solution has enabled us to understand exactly what is consuming bandwidth, what we need to do to manage that consumption, pinpoint bottlenecks exactly, and remove non-critical traffic at peak times,” says Tabakenna Mashilwane, chief operating officer at Hyphen Technology.
“By merely removing non-business critical traffic from the first network layer we have been able to save a significant amount of money this year alone, which results in a tremendous direct contribution to reducing the company’s cost base.
“The results we have seen from Exinda in the short amount of time the solution has been deployed have been significant. We are delighted with the level of service we have received from Exinda and our partner Layer 7 Networking, which has been instrumental during the initial proof of concept phase through to full installation.
“We are now looking to install a further two Exinda devices later this year to provide a holistic view of the entire network,” Mashilwane continues.
“The business benefits we have managed to achieve for Hyphen Technology has led to a significant financial saving for the organisation and is a clear validation of our solution,” says Alan Rehbock, sales director for sub-Saharan Africa at Exinda.
“We continue to see growing market demand for our technology within the region as we address many of the network performance challenges faced by organisations looking to take advantage of the business benefits offered by cloud, SaaS and real-time applications such as video.”