Our client based in Port Elizabeth is urgently looking for a Senior Network Engineer to join their team

Requirements:
Our client need someone with strong wireless & R&S skills.
Engineer that has completed his own designs.
Must have cisco certifications (current) – CCNA, CCNP

Responsibilities:

– To compile the network capital and operational budget for approval by relevant manager as well as ensuring that the financial objectives are met on an annual basis according to company policy and procedures.”
– “To ensure that all budgeted, ad hoc and project expenditures are managed according to policy and procedure to manage all relevant buy backs and right offs of equipment according to policy and procedure.
– To monitor all relevant vendor accounts to ensure accuracy of billing.
– “To compile, approve and present all requested financial reports by relevant manager and client in line with company policy and procedure”
– Project costing and budget of network infrastructure according to company policy and procedure
– To propose revenue producingCost reduction prospects where and when possible.
– “To ensure work is completed timeously and signed off by customer. To ensure that signed worksheets are provided to accounts for billing.”
– “Obtain input into project costing and budget of network infrastructure according to company policy and procedure”
– “To liaise and communicate with business units, vendors, partners, suppliers, clients and management relating to Technical network support in order to ensure compliance to legislation, company policy and procedure as well as delivering on the company customer experience.”
– “To liaise with internal and external clients, service providers, vendors and management to ensure that compliance to legislation, and company brand identity.”
– “To conduct, review and report on all Technical/Operational meetings and ensure that all matters raised are allocated and addressed”
– “To ensure a minimum of 95% customer satisfaction feedback rating on a monthly basis with external contracted Customers and action to position SLA and satisfaction measurement for internal support.”
– “To advise and support the customer with a road map of future technology developments and decisions in line with customers’ needs and priorities.”
– “To compile and submit all relevant network business information according to company policy and procedure as well as SLA and reporting requirements.”
– “To ensure that calls logged are followed up and/or escalated, serviced and closed within the agreed SLA” To ensure that all external work completed is signed for by the Customer.
– “To actively participate and engage in customer Technical/Operational meetings and ensure that all matters raised are properly addressed within agreed time frames.”
– Build closer working relationships with Customers and Vendors for Test, POC & RFI requests.
– Update all calls assigned on a daily basis except project calls
– Produce Monthly reporting on WAN/LAN and WiFi
– To ensure call closure within customer SLA
– Deliver up to date Network roadmaps and Diagrams to client on a regular basis
– “To liaise on a daily basis with third party vendors regarding requests and incidents logged. And ensure optimal customer satisfaction pertaining to Network and WAN related issues”
– To identify, log and resolve all alerts received on a daily basis.
– To build closer working technology relationships with client and vendors for POC and RFI requests
– “Research and input in support of possible customer road map of future technology development and suggestions in line with customer needs”

Learn more/Apply for this position