Purpose: To ensure the efficient delivery of the LAN system to East London, Durban and Cape Town sites by performing a variety of maintenance and other related activities

  • Administer and support network workstations, utilizing TCP/IP networking protocols
  • Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software
  • Administer and support all office equipment, i.e. fax machines, printers, photo copiers
  • Investigate user problems, identify their source, determine possible solutions, test and implement solutions
  • Install, configure and maintain personal computers file servers, Ethernet networks, network cabling, and other related equipment
  • Perform and/or oversee software installation and upgrades
  • Maintain site licenses for department/ organization
  • Maintain and update equipment registers
  • Manage host security, file permissions, backup, file system integrity, and adding and deleting users
  • Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties
  • Develop and conduct various training and instruction for system users on operating systems, and other applications; assist users in maximising use of networks and computing systems
  • Establish and perform maintenance programs following company and vendor standards
  • Ensure timely user notification of maintenance requirements and effects on system availability
  • Investigate, recommend and install enhancements and operating procedures that optimize network availability
  • Maintain confidentiality with regards to the information being processed stored or accessed by the network
  • Document network problems and resolutions for future reference
  • Other duties as assigned
  • Provide computer orientation to new company staff

Knowledge, Skills, Experience, Minimum qualifications and Personal Attributes

  • Matric or equivalent
  • MCSE or equivalent qualification
  • At least 3 years’ experience in a similar position
  • Knowledge of Microsoft AD or similar computer networks
  • Knowledge of computing and network hardware and peripheral equipment
  • Ability to communicate technical information to non-technical personnel
  • Good interpersonal skills
  • Ability to install, configure, and maintain personal computers, networks, and related hardware and software
  • Methodical and structured working habits, with strong analytical and problem-solving skills is required
  • Knowledge of computer and/or network security systems, applications, procedures, and techniques
  • Ability to identify and resolve computer system malfunctions and operational problems
  • Skill in organizing resources and establishing priorities
  • Ability to work evenings and/or weekends in response to system needs

Learn more/Apply for this position