Purpose Statement

  • Liaise with business to formulate and hand over functional specifications for the online credit platform in order to grow on-line capabilities, deliver a better online customer experience and driving increased engagement, loyalty and revenue.
  • Steer the system development processes through linking internal and external IT technical resources to facilitate the successful implementation and maintenance of such systems.
  • Compile test plans and ensure delivery is according to business requirements
  • Continuous business and industry research to guide the critical evaluation of new and existing software / application solutions

Experience

  • 7 years’ proven experience as a Business Analyst in the Retail Credit, Online Banking or E-commerce Industry.

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

  • A relevant tertiary qualification in Commerce or Information Technology

Knowledge
Detailed knowledge and understanding of:

  • The Banking Industry (Products and Customer needs)
  • The Retail Credit, Online Banking or E-commerce Industry
  • The Internet and developing Web-based products and services
  • Web applications related to money transactions
  • Social media and e-commerce for brands
  • Online client behaviour and industry best practices
  • Credit Scoring
  • National Credit Act (NCA)
  • National Credit Regulator (NCR)
  • Business analysis and design
  • Project Management principles and methodologies
  • Systems Development Life Cycle (SDLC)
  • Agile development principles and methodologies (certification will be advantageous)

Skills

  • Communications Skills
  • Interpersonal & Relationship management Skills
  • Negotiation skills
  • Influencing Skills
  • Presentation Skills
  • Facilitation Skills
  • Analytical Skills
  • Problem solving skills
  • Commercial Thinking Skills
  • Attention to Detail
  • Planning, organising and coordination skills

Competencies

  • Adapting and Responding to Change
  • Analysing_Evaluating and Implementing Ideas
  • Analysing_Testing and Troubleshooting
  • Analysing_Working with Financial Information
  • Learning and researching_Acquiring Information
  • Presenting and Communicating Information_Communicating Effectively
  • Relating and Networking_Establishing Relationships
  • Relating and Networking_Interacting with People at Different Levels
  • Delivering Results and Meeting Customer Expectations_Delivering High Quality Work
  • Persuading and Influencing
  • Working with People

Additional Information

  • Willingness to work or be available overtime and / or weekends if required
  • A valid driver’s license and own vehicle is required
  • Clear criminal and credit record

For further information regarding this job posting you can contact the following Capitec Talent Acquisition Specialist:

[[Tariq Samodien]]

Learn more/Apply for this position