Functions / responsibilities:
- Responsible for the implementation of company strategy, policies and procedures
- Ensure the achievement of store targets and budgets through proactive management
- Maintenance of operational standards
o Implement action plans to address all negative variances to maximize profitability - Implement and maintain all required operational standards (merchandising, ticketing, housekeeping, stock availability, service levels, pricing, promotional planning & execution, staff dress code, safety, customer service levels)
- Ensure that aged stock is managed and monitored
- Market awareness (analysis of competitor trends etc.)
- Customer service excellence
- Promotional Implementation
o Create promotional excitement in-store
o Identify items for promotion - Supervision of staff
- Ensure staff awareness of Safety and Security on the sales floor
- Implement performance management and IR processes in store using the IM process
- Maintain a professional image at all times
Desired Skills:
- Grade 12 (minimum) –
- Retail Management qualification would be an advantage –
- Minimum 3-5 years management experience at a middle management level in a retail environment –
- SAP + BI experience advantageous
Desired Work Experience:
- 2 to 5 years Middle / Department Management
Desired Qualification Level:
- Grade 12 / Matric