Great opportunity exists with a manufacturing giant offering career growth and excellent package.

Key responsibilities will include:

  • Assist end users to resolve SAP WM related issues
  • Resolve calls logged on service management system within agreed SLA
  • Provide clear problem definition and liaise with necessary technical experts/external consultants to resolve technical SAP issues related to the WM module and related integration with other internal and external systems.
  • Work in conjunction with learning team and super users to deliver and where required conduct end user training on existing and new system functionality
  • Create and maintain user training manuals and e-learning material in conjunction with the business (super users) and learning team.
  • Conduct user assessments with the business users following training
  • Analyse reports on user knowledge and skills gaps provided by the learning team to identify training needs
  • Work in conjunction with the learning department to roll out ongoing end user training as required
  • Support the Application Manager and the business in identifying IT application solutions to address key business requirements within MM/WM
  • Quantify savings and efficiencies related to these opportunities and draw up business case documentation for submission to the Application Manager
  • Communicate with authorisations team to assist with creation and maintenance of user profiles in SAP in keeping with risk and audit standards
  • Authorise user access for new and existing users via the User Authorisation Request (UAR) workflow
  • Assist with resolving user profile audit queries
  • Conduct regular system compliance audits for the WM module
  • Report on system non-compliance by users to the Applications Manager
  • Identify and highlight business risk to the Applications Manager as a result of non-compliance
  • Recommend compensating controls to the Applications Manager
  • Develop appropriate reports for the SAP WM module as requested by the Business
  • Maintain and proactively enhance reports
  • Run reports in the system as required by the Business
  • Provide ongoing advice and support on best practice to ensure continuous improvement within Business systems and applications.
  • Develop specialist knowledge of the SAP WM module, identify opportunities to deliver best value solutions and make recommendations to the Applications Manager.

The ideal candidate should meet the following requirements:

  • Degree in Information Technology / BCom
  • 5 years’ experience within the relevant business function or information technology environment
  • Experience with managing and integrating warehousing and supply chain with new technologies such as Voice, Handheld Scanners, RF units, Handling units
  • Demonstrated success in managing projects relating to superior performance and continuous improvement

South African Citizens only
Due to the volumes of applications received – correspondence will only be conducted with shortlisted candidates. If you have not received a response within 14 days, please consider your application unsuccessful

Desired Skills:

  • Business Analyst

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