Role Purpose

To intimately understand clients and to address their needs through differentiated and easy to experience value offerings. This is achieved through the process of defining, analysing and documenting user stories, client requirements (functional and non-functional) and desired user experience. The role would incorporate UX and behaviour design principles into proposed solutions, while adopting an iterative approach to getting things done.

Description
Discover, design and deliver value that clients really need .

Make it super simple for clients to experience and love our value offerings
? Has intimate understanding of the different client personas and their respective needs, for chosen strategic segments – both what the needs are and why
? Achieves this by observing and spending time with doctors, consulting with internal client facing ‘bridgians and analyzing relevant data and documentation
? Places the client at the center of problem solving. Has deep empathy for clients
? Proposes ideas of ‘value offerings/business solutions’ based on intimate client understanding
? Constructs user stories, client requirements (functional and non-functional) and desired client experience.
? Taking the ‘whole product’ and end to end client/user experience into consideration – what is needed to enable the client to capture value completely.
? Ensures that requirements and design incorporate principles of UX, Lean and behavior design
? Test initial solutions/ideas with simple ‘prototypes’.
? Rapidly iterates, based on client feedback during trial and pilot phases
? For the purpose to iterate and refine design of ‘value offering’ and/or uncover new requirements

Job Requirements
Knowledge and Skills
? In-depth knowledge of Healthcare environment
? Knowledge of different software development life-cycle methodologies
? Systems Thinking – the ability to see how parts interact with the whole (big picture thinking)
? UML modelling
? UI mockup tools (Balsamiq, InVision,Sketch, SD) beneficial
? XML, JSON and related technologies (including XSD, XSL etc.)
? Facilitation skills
? Business analysis planning and monitoring
? Business and system requirements elicitation and analysis
? Effective documentation skills

Qualifications and Experience
? Tertiary degree (BS in Computer Science, Software Engineering, BCom Informatics or other related technology degree) strongly preferred
? Experienced BA with at least 2 years experience , or performing a senior BA role currently
? Formal Business Analysis qualification advantageous
? Experience in Healthcare domain strongly advantageous

EE preference Black female or Black male

Desired Skills:

  • Tertiary degree (BS in Computer Science
  • Software Engineering
  • BCom Informatics or other related technology degree) strongly preferred
  • Experienced BA with at least 2 years experience
  • or performing a senior BA role currently
  • Formal Business Analysis qualification advantageous
  • Experience in Healthcare domain strongly advantageous
  • In-depth knowledge of Healthcare environment
  • Knowledge of different software development life-cycle methodologies
  • UML modelling
  • UI mockup tools (Balsamiq
  • InVision
  • Sketch
  • SD) beneficial
  • XML
  • JSON and related technologies (including XSD
  • XSL etc.)
  • Facilitation skills
  • Business analysis planning and monitoring
  • Business and system requirements elicitation and analysis
  • Effective documentation skills

Learn more/Apply for this position