My client in the global freight logistics industry is looking for an Airfreight Export Controller to join their team in Cape Town.

Ideal start date: 1 April 2021

The successful candidate will be responsible for controlling the end-to-end airfreight export shipment process including all the necessary paperwork in the movement of cargo in line with company procedures and relevant legislation. Ensuring service levels are achieved, and client relationships maintained.

Duties will include, but are not limited to, the following:

  • Responsible for controlling the full export process relating to air freight, including liaising with airlines, ground handlers, agents, documentation management and registration on to Cargo Wise.
  • Source airline rates and negotiate rates, as necessary.
  • Continuous tracking of shipments and communicate regularly with the client regarding the status report for their shipment
  • Capture all shipments on Cargo Wise and ensure that estimates and relating freight, origin and destination charges reconcile to client’s profile and rate.
  • Attending to client and supplier queries to resolve timeously or escalate as required.
  • Responsible for invoicing of client files, ensuring accuracy of incoterms and rates to ensure timeous payment and closing of files


  • Grade 12
  • At least 5 years previous experience in airfreight as an export controller
  • Working knowledge of export procedures by air
  • Working knowledge of Airlines, Handling Agents and international transport
  • Working knowledge of Cargo Wise is essential
  • Knowledge of invoicing, with a minimum of 1 year’s proven experience
  • Basic knowledge of customs procedures
  • Knowledge of INCO terms
  • Proficient in Microsoft Office and Outlook

Core Competencies:

  • Excellent customer service orientation
  • Sound writeen and verbal communication skills
  • Assertive
  • Detail-orientated
  • Organised
  • Able to work under pressure
  • Team PLayer
  • Problem-solving skills

Desired Skills:

  • airfreight
  • export controller
  • Cargo Wise
  • airlines
  • agents
  • international transport
  • air procedures
  • invoicing
  • INCO terms
  • customs procedures

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