My client, a well-known retail company, is looking for a Tester to test every aspect of the existing customer pathways, across multiple channels and platforms, to help improve them. The role entails working on a wide range of products including Web, iOS, and Android. The ideal candidate needs to be on an Intermediate – Senior Level tester and able to learn new technologies fast. Duties:

  • Testing every aspect of the existing customer pathways, across multiple channels and platforms, to help improve them
  • Find, report, and verify issues on assigned projects
    • Across USSD, SMS, MOBI, APP & WEB channels
  • Own all or part of the testing effort on multiple projects simultaneously
  • Compose daily and weekly reports to the team manager and point of contact
  • Create and maintain test cases and user scenarios on assigned projects
  • Generate documentation on tools and processes used using Google Suite
  • Logging and tracking of defects from submission to resolution using JIRA
  • Review business requirements with Business Analysts and Product Owners to determine if the requirements are precisely written and testable
  • Work closely with developers to identify and isolate defects in products/systems
  • Provide support during User Acceptance Testing and Pilot phases in cooperation with other teams
  • Manage the Service Desk queries and user requests.

 Requirements:

  • Formal tertiary qualification (ISTQB Certified advantageous)
  • Experienced in automation advantageous (Selenium/Jasmine)
  • 4 years testing experience
  • Strong analytical and problem-solving skills
  • Strong written and verbal communication skills
  • Proven experience in qualitative testing
  • Be flexible in a quick changing and fast paced work environment
  • You must be able to work in an agile environment
  • End user orientated/customer focused

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