This role requires a focused, energetic, self-motivated, intuitive individual with an investigative nature, to maintain and administer security measures to mitigate internal and external vulnerabilities and potential threats against the Company’s assets & personnel by ensuring a high level of serviceability and availability of all security requirements within the organisation.

Qualifications and Experience required:

  • Degree in Security risk management/legal/criminology/BCom/BSc/Forensics
  • 7-8 years relevant previous experience in risk, safety and security management in Financial Services environment
  • Proven experience in management a team of specialists within a similar environment
  • Extensive experience of all regulatory aspects of risk, safety and security management (i.e. OHAS)

Financial Management and business planning

  • Compile annual safety and security budget as per business needs and new interventions/processes/systems to minimize risk for the company
  • Manage, monitor and approve relevant costs for risk intervention/needs effectively
  • Ensure compliance to budget and expenditure
  • Co-ordinate and manage all activities related to physical safety & security to ensure minimal non trading losses occur
  • Devise the Branch Safety & Security business plan and operating model, ensuring their alignment with the strategic goals of the business unit and organisation, and oversee its implementation
  • Work with the Divisional Executive/ Business Unit head to plan Branch Safety & Security initiatives that will service and achieve the strategic and business objectives of the division / business unit.

7.2 Quality safety and security management of all elements, including managing external service providers.

  • Provide specialist knowledge on all safety and security matters
  • Ensure risk awareness, compliance and a service orientated function to all internal company departments
  • Communicate & escalate high risk incidents to the company
  • Develop and implement effective national protection plan for the security and safety policy and processes.
  • Maintain and update as per business change requirements.
  • Assisting the Police Service with investigations
  • Ensure continuous service delivery and strict SLA manage with all service providers
  • Manage adjustments to existing contracts and specifications
  • Create a secure business environment analysing incidents and evaluation of security implications
  • Findings & recommendations should be noted & escalated
  • Ensure implementation of all safety and security policy and processes
  • Create awareness of safety & security by planning structured visits to branches
  • Coordinate proactive inspections to ensure:
  • Branches are compliant to OHASA regulations and company policy and procedures, and
  • Educate staff on security related issues
  • Trends to be identified & flagged
  • Training module to be designed & implemented by team.
  • Keep management informed of all relevant safety and security related incidents including:
  • Monthly progress reports
  • Feedback on quality of service delivery by service providers/contractors
  • Responsible for monthly risk report (SABRIC) to ensure effective operation of department

7.3 Evaluate and assess risk factors and to ensure alignment with current business needs

  • Formalize intelligence requirements to align own resources (Sabric & Vusela & BPC) by providing a monthly Risk Control Report
  • Involvement with the design of security training interventions
  • Responsible for continuous research and development to be able to provide improvement input to business wrt processes, technology
  • Stay abreast with industry norms on best practice (i.e. technology, physical security systems & procedures, attend national & international conferences (Securex).

7.4.1 Team Management

  • Lead, co-ordinate and monitor/track activities, projects, etc.
  • Responsible for KPA contracting and performance discussions
  • Identify training gaps and take accountability for training and up skilling
  • Create and maintain healthy team functioning and motivation and facilitate regular staff meetings and feedback to Executive: Risk Management
  • Ensure awareness and adherence to applicable company policies and procedures

7.4.2 Stakeholder management

  • Responsible for stakeholder and relationship management and communication related to Branch Safety & Security:
  • Identify internal and external parties or stakeholders for Branch Safety & Security and define their criticality and appropriate engagement method.
  • Undertake relationship building to build trust and ensure stakeholders understand the function, the department, operating model and methods as well as their role and required contribution
  • Establish and manage stakeholder expectations and develop understanding of the client’s business
  • Work cross functionally; network both internally and externally to ensure a relevant network which will enable and enhance the operation of the department.
  • Engage with internal stakeholders to determine how to improve Branch Safety & Securitystandards and processes across the business.

7.4.3 Branch Safety & Security standards, principles, policies and practices.

  • Remain up to date with advancements and developments in Branch Safety & Security, including technology, best practice and legal/statutory requirements to optimise departmental performance.
  • Responsible for Branch Safety & Securitycompliance with relevant financial, banking regulatory and legislated requirements.
  • Responsible for risk and governance inBranch Safety & Security agree KRIs and management thereof with Managers.
  • Accountable for the embedment of organisational policies across the department and provide guidance to the management team regarding related practices and principles to ensure effective implementation and maintenance of same.
  • Support the organisation’s transformation objectives by planning and seeking transformation opportunities

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