Corporate Communications Officer

PURPOSE

To promote, project and protect the company’s reputation with all stakeholders through expert marketing and communication planning and delivery.

QUALIFICATIONS AND EXPERIENCE

Diploma or Degree in Marketing, Communications or Journalism
At least three years’ experience in handling media enquiries especially in a Government environment
Experience in using communication skills across the marketing and communication disciplines
Creative design, layout, typesetting etc.

POSITION OUTPUTS

Media Relations

To optimise positive coverage of the Compnay in the mass media
To work with the Marketing & Communications Manager and the Deputy Manager in developing and implementing a media relations strategy which promotes the Company’s good reputation amongst local, national and international stakeholders, through the mass media
To develop media relations plans to support specific departmental projects and priorities and ensure their expert and timeous delivery
To provide a media relations service to external agencies in order to promote the Company’s best interests
To organise events and exhibitions in order to promote the Company
To be aware of reputational risks and accelerate concerns to the Marketing & Communication Manager appropriately
To write media statements, media alerts, guest articles and briefing notes on a weekly basis
To conduct and facilitate media interviews in accordance with the approved Media Relations Policy
To carry out instructions as delegated by the Marketing and Communications Manager and the Deputy Manager.

Public Relations

To maximise positive public marketing of the Company among stakeholder groups
To identify relevant stakeholder publics
To represent the Company at approved public events and to deliver approved presentations on behalf of the Company
To identify appropriate stakeholder events for exhibition purposes, produce and implement a Stakeholder Exhibition Plan
To initiate opportunities in order to promote and enhance the Company’s reputation
To protect and support the Company’s brand image by offering advice and direction on the appropriate use of brand identity for print and other media
To host appropriate Company
events, including media briefings

Corporate Writing

To write and facilitate the editorial and approval processes for the production of speeches, media statements, contact and other reports, guest articles and other regular written products
To take charge for updating the Website and Intranet
To produce an electronic and / or print newsletter

Internal Communications

Plan, compile, produce and distribute a monthly Internal Newsletter timeously, ensuring a high standard of editorial and photographic content
Execute all internal communication to ensure that the organization is regularly and timeously updated on relevant industry and national matters
Plan, co-ordinate, arrange, execute and event-manage all matters relating to the Motlana Forum or any other internal staff forum, including co-ordination of relevant training requirements for staff
Co-ordinate, manage and update intranet content and ensure its accuracy, relevance and appeal
Provide effective event-management support, including compeering at internal events
Support Human Resources in planning, defining and implementing an effective Corporate Culture programme, including Change Management support

Creative Design

Co-ordinate, brief and execute the design of various creative outputs, including but not limited to the Newsletters, invitations, adverts, memoranda and presentations for both internal and external purposes.

Research

Conduct qualitative and quantitative research on various topics as might be necessary to contribute to speeches, presentations, briefing notes, media statements, guest articles, publications etc

SKILLS REQUIRED

Excellent written and verbal communication skills
Creative and critical aptitude
Ability to convey complex messages clearly and through written and verbal communication
Ability to influence and educate as well as direct other staff and various audiences on communication issues
Demonstrate a good understanding of reputation management and a pro-active approach to reputational risk
Flexibility and willingness to work as part of a team, maintaining good working relationships with staff at all levels
Ability to identify reputational risk and accelerate recovery plans

PERSONAL ATTRIBUTES/BEHAVIOURS/ATTITUDES ASSERTIVENESS

Willingness to work long hours and over weekends, including travelling frequently and for extended periods of time
Ability to handle sensitive or complex situations in a calm and pleasant manner
Mutual respect
Trustworthiness
Decisiveness
Strong inter/intrapersonal skills
Tactical and diplomatic ability
Analytical thinking skills
Team player

Desired Skills:

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