Are you energetic, friendly, bubbly, love working with people and customers? Then this position could be just right for you! We are looking for an experienced Restaurant Manager for a well-established Café in the Johannesburg North area

Duties:

  • Responsible for the overall efficient running of the Café
  • Opening and closing of the Café
  • Active participation in the day to day running of the Café
  • Ensuring Café is kept clean and ready for a great customer experience
  • Training of staff, new and refresher training, and maintenance of Café procedures and standards
  • Coaching and Discipline of staff as may be required
  • Responsible for Café Cash handling procedures, including cash up, floats and banking
  • Ordering, receiving and controlling of stock as well as minimizing of wastage in Café
  • Interaction with customers, ensuring customer satisfaction and handling any customer complaints appropriately
  • Responsible for ensuring sufficient staff for shifts as well as managing schedules and times worked
  • Filing of all relevant Café related documentation
  • Following up on mails and correspondence relating to customers, staff, Café and Head Office communication

Requirements:

  • MUST have +5 years Restaurant Management experience
  • Good working knowledge of GAAP/Micros or similar POS system +4 years’ experience
  • Microsoft Office – Excel, Word, Outlook. Preferably +4 years’ experience
  • Must be smart and presentable
  • Customer orientated people skills (Customers and Staff)
  • Passionate about Great Customer Service
  • Energetic and enthusiastic personality
  • Qualification related to the Hospitality industry would be an advantage
  • Salary is dependent on experience and operational skill set
  • No criminal record
  • MUST be prepared to take a Polygraph test

Desired Skills:

  • Managing restaurants
  • Cash Management
  • Staff Management
  • Stock Management
  • Reports

Desired Work Experience:

  • 2 to 5 years

About The Employer:

Well established Café in the Johannesburg North area

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