Purpose:
- To drive production stability of business systems. Including, but not limited to custom java developed applications, .Net developed applications, as400 RPG developed applications and application virtualisation platforms like docker.
Minimum Requirements
- Degree or Diploma in IT
- 10 Years in IT Production Support
- Good understanding of the systems development life cycle (SDLC) framework
- Programming, Scripting, Reporting, Research & SQL Skills are necessary.
Key Performance Areas:
- Incident & Problem management(Treat Your Customer Fairly)
- Quality control and management
- Configuration Management
- Implementation management
- SOP Documentation
- Reporting Generation
- Technical Capabilities & Execution
- Customer experience
“Lets get SA working
[URL Removed]
Desired Skills:
- Incident & Problem management
- troubleshooting
- SQL
- Scripting
- Programming
Desired Work Experience:
- 5 to 10 years
Desired Qualification Level:
- Diploma