A well established Commercial Bank is looking for an experienced Business Manager to provide a proactive business banking sales and service management function that will retain and grow a portfolio of business customers.

To provide a proactive business banking sales and service management function that will retain and grow a portfolio of business customers by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.

Responsilibilities:

  • Achievement of Sales and Financial targets as per KRA scorecard: Profitability of business centre measured by growth in advances and deposits, growth in net-interest income and non-interest revenue, net profit before tax, cost containment growth in new business and increased cross-sell and up-sell ratios for the various product categories.
  • Excellent customer satisfaction Index
  • Customer retention (attrition ratios)
  • Customer Growth and Profitability
  • Competence rating (own and staff)
  • Lending: Quality of credit applications
  • Quality of portfolio review management
  • Excess and Arrears Management
  • Risk Management – Quality of business measured by % non-performing loans (joint accountability with Credit) 6.10 Excellent stakeholder feedback
  • Learning and Development
  • People Management

Minimum requirements:

  • Relevant degree
  • Regulatory examination 1
  • Previous general banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment.
  • 3 years managerial experience
  • Significant experience in preparing and motivating Credit applications is essential

Should you not receive a response from us within one week of your application, your application has unfortunately not been successful.

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