Our client in the manufacturing industry is currently looking to employ a Sales Representative.

This position will be based in Johannesburg, but will involve travelling throughout Gauteng and possible neighboring provinces as well. 

 

Main purpose of the position:

  • Engage daily with existing customer base, distributors, end users and converters. Promote sales and distribution with national network of contacts. Increase product portfolio and investment by distributors. Increase market share by delivering high levels of service to the network.

 

Responsibilities:

Engagement and targets:

  • Conduct a needs analysis to ensure that all sales targets are met
  • Conceptualise and implement new and innovative strategies to achieve sales targets
  • Prompt follow up on new sales leads and build detailed project pipeline with prospective values
  • Analyse, recognise and execute potential growth opportunities in the market
  • Increase footprint and market share for the brand in specified area of responsibility
  • Actively engage with converters to identify new opportunities/ unmet needs
  • Actively increase and track opportunity pipeline through company platform for quarterly and annual sales and maintain a close rate equal to peers.
  • Provide input to S&OP meetings (discuss accuracy of the forecasts, slow moving and obsolete stock and identify crisis areas)
  • Leverage local distribution network to engage with supply of materials
  • Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities.
  • Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment. Minimum of 4 calls per day.
  • Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.
  • Extracts value from customer through the use of company tools and training provided.

 

Customer Service:

  • Provide product and brand training with converter network. Provide technical advice and solutions to customers when required
  • Record customer interaction on [URL Removed] informed decisions regarding terms and conditions of pricing, rebates, COD pricing and discounts
  • Log customer complaints within 24hrs of complaint being received
  • Conduct product trials at customers when required, and help technical department
  • Ensure customer price lists are kept up to date, and within company operating systems
  • Follow complaint until conclusion, and advise customers of results.
  • Assess materials when there are customer complaints
  • Ensure that all customer demands are timeously met
  • Liaise with customers regarding their account status
  • Follow up on outstanding payments and assist with debtors collections is in line with corporate policies.

 

Qualifications/ Experience:

  • Minimum 6 years relevant external field sales in a two tiered interaction level (converters and end-users) and customer service experience
  • Sound knowledge and understanding of print applications including active problem solving of production issues raised by customers.
  • Thorough understanding of local market and customer base.
  • Corporate interaction on projects and tenders in an advisory capacity relating to specification of materials
  • Grade 12
  • Relevant qualification would be an advantage
  • Technical knowledge products and application

 

Please consider your application unsuccessful should you not receive are response within 2 weeks of applying.

Learn more/Apply for this position