Role Purpose:

Provide assistance and guidance to employees on benefits such as medical aid, retirement plans and Human capital processes to increase employee satisfaction and retention.

Experience and Qualifications:

  • Matric
  • HR Diploma or related qualification (advantageous)
  • 1-2 years HR administration or employee benefits experience
  • Knowledge of employee benefits, such as medical aid, retirement plans etc

Responsibilities and Work Outputs:

  • Co-ordinate recruitment administration, including advertising and scheduling of interviews/assessment/risk checks.
  • Proactively engage with employees pre-employment regarding benefits to enhance employee experience.
  • Provide first line support to employees regarding their requests/needs and direct them to appropriate channel for assistance when necessary.
  • Provide support to employees on employee benefits such as health benefits, retirement plans, etc.
  • Assist employees complete and submit relevant paperwork to ensure compliance with the legislative requirements and standards.
  • Use various communication methods to provide information to employees regarding benefits and human capital practices to enhance their experience within the company.
  • Partner with HC Business Partners to share insights and trends and address gaps in human capital processes.
  • Proactively provide guidance to employees about the impact of any life changes or events on their benefits
  • Proactively engage with employees regarding new benefit options, updates, legislative changes etc to ensure ongoing engagement with benefits or products.
  • Arrange benefits information sessions (EVP, medical aid and retirement scheme) for all new employees to assist with their financial wellness choices.
  • Promote and create awareness of financial advice available to employees.
  • Coordinate and support the exit of employees to ensure the employee experience remains engaging and risks are mitigated.
  • Provide guidance on HC processes, policies and procedures and benefits (such as performance excellence, annual increase, bursaries, maternity leave, leave surrender, long service etc.) and employee benefits.
  • Provide guidance and support to employees on Human Capital systems and processes.
  • Make recommendations to improve processes and procedures in order increase administrative efficiencies.
  • Provide authoritative, expertise and advice to clients and stakeholders
  • Build and maintain relationships with clients and internal and external stakeholders
  • Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments

Send a detailed copy of your CV to Bonita ([Email Address Removed] replace the AT with @)

Should you not be contacted within 7 days, please consider your application as unsuccessful

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