Minimum Requirements
– Minimum requirement is a Matric (Grade 12)
– Minimum 3 years proven Call Center experience, ideally in the
courier/freight/service industry
– Import /Export experience and customs knowledge advantageous
– Strong communication skills Excellent command of the English language
(verbal & written)
– Excellent telephone manner and etiquette
– Customer Centric Personality
– High emotional intelligence and ability to function in a pressurized environment
– Computer Proficiency Microsoft suite (including Word, Excel and Email)
Only short-listed candidates will be contacted