ENVIRONMENT:A dynamic trading concern in Cape Town is looking for an Intermediate Business Analyst with Unit Trusts and LISP experience who will be responsible for defining specifications for process and system enhancements, production support items and normal SDLC BA responsibilities, including systems testing. The role includes a component of production support. Please note preference will be given to Employment Equity candidates. DUTIES:

  • Root-cause analysis and resolution of production support issues within agreed service level agreement (SLA)
  • Requirements definition for process and system enhancements, Business as Usual (BAU) changes and production support items
  • Being involved in systems testing of both fixes and enhancements
  • Improving structures and processes within which the Client Solutions team operates


  • At least 3 years experience in Unit Trust and LISP (Discretionary and Life and Retirement Products) administration
  • Good understanding of the end-to-end administration processes
  • Experience in process improvements and process definition
  • At least 5 years of formal business and process analysis experience
  • Proven track record of driving and implementing improvements
  • Software testing (at least 3 years experience as part of the BA competency)

Minimum Requirements

  • Relevant tertiary qualification or studying towards one
  • Business analysis qualification (Diploma or higher)

Software/Systems knowledgeEssential:

  • Experience of full Microsoft office suite, including Advanced Excel and Visio or equivalent
  • SQL experience


  • Flexcube
  • Bizagi
  • Digiata


  • Proven analytical and critical thinking skills
  • Experience in the full range of business analysis competencies (BABOK)
  • Keen attention to detail, passionate about exceptional client services
  • Proactive, self-managed, a sense of urgency and outcomes driven
  • Positive and Professional, with excellent communication and stakeholder management skills
  • Unquestionable integrity

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.COMMENTS:When applying for jobs, ensure that you have the minimum job requirements. OnlySA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to [Email Address Removed] and mention the reference numbers of the jobs. We have a list of jobs on [URL Removed] Datafin IT Recruitment – Cape Town Jobs.

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