Data Centre Manager to act as the leader of data centre operations, responsible for 24×7 operations of the data centre facility, in accordance with industry best practice and company policies & standards. The incumbent manages and supervises teams of employees within the Data Centre.

The role is required to oversee equipment maintenance, inventory, customer service, contractor management and employee management.

Roles & Responsibilities:

  • Ensure compliance is maintained incorporating industry best practices

  • Responsible for equipment maintenance tasks such as managing and installing custom upgrades for clients, replacing cables, components and accessories

  • Conduct working methods to ensure zero capacity incidents, and to maintain agreed PUE levels

  • Ensure that records, drawings and schematics of the data centre environment/s are maintained

  • Evaluate the best practices for design and maintenance

  • Supervise a team of electrical technicians to ensure smooth operation of the facility

  • Manage working methods to ensure that all SLA and MSA’s are achieved

  • Ensure that planned and corrective maintenance is carried out according to predefined standards and schedules

  • Manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution

  • Management of data centre infrastructure to provide a concurrently maintainable, cost effective system supporting 99.999% electrical uptime and 99.99% mechanical uptime. This includes capacity management of assets under safe operating design parameters.

  • Management of data centre cabling infrastructure supporting 99.99% uptime

  • 3rd party vendor management and service delivery

  • Active involvement in network, physical and cyber security matters

Requirements:

  • Electrical and/or mechanical qualification preferable

  • Cabling qualification preferable

  • Minimum 5 years relevant data centre experience

  • +5 years’ experience, managing teams, including line management, appraisals, performance reviews, hiring new team members, participating in disciplinary matters, financial management, etc.

  • Extensive knowledge on Data Centre environments and critical infrastructure systems e.g. Cabling, Cooling, Power

  • Experience of Data Centre KPIs (incident ticket related matters, time to solve tickets, physical security, infrastructure metrics, staff, safety, overall operations)

  • Taking reasonable care for the health and safety of himself/herself, others and the workplace.

  • Obeying all stipulated company rules, policies and procedures in compliance to the Occupational Health and Safety Act 85 of 1993, ISO [Phone Number Removed]; and ISO 9001:2015 Standards.

If you have not had a response within two weeks, please consider your application unsuccessful.

Desired Skills:

  • data centre
  • electrical

Desired Work Experience:

  • 5 to 10 years

Desired Qualification Level:

  • Degree

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