Data Centre Manager to act as the leader of data centre operations, responsible for 24×7 operations of the data centre facility, in accordance with industry best practice and company policies & standards. The incumbent manages and supervises teams of employees within the Data Centre.
The role is required to oversee equipment maintenance, inventory, customer service, contractor management and employee management.
Roles & Responsibilities:
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Ensure compliance is maintained incorporating industry best practices
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Responsible for equipment maintenance tasks such as managing and installing custom upgrades for clients, replacing cables, components and accessories
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Conduct working methods to ensure zero capacity incidents, and to maintain agreed PUE levels
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Ensure that records, drawings and schematics of the data centre environment/s are maintained
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Evaluate the best practices for design and maintenance
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Supervise a team of electrical technicians to ensure smooth operation of the facility
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Manage working methods to ensure that all SLA and MSA’s are achieved
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Ensure that planned and corrective maintenance is carried out according to predefined standards and schedules
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Manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution
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Management of data centre infrastructure to provide a concurrently maintainable, cost effective system supporting 99.999% electrical uptime and 99.99% mechanical uptime. This includes capacity management of assets under safe operating design parameters.
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Management of data centre cabling infrastructure supporting 99.99% uptime
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3rd party vendor management and service delivery
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Active involvement in network, physical and cyber security matters
Requirements:
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Electrical and/or mechanical qualification preferable
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Cabling qualification preferable
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Minimum 5 years relevant data centre experience
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+5 years’ experience, managing teams, including line management, appraisals, performance reviews, hiring new team members, participating in disciplinary matters, financial management, etc.
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Extensive knowledge on Data Centre environments and critical infrastructure systems e.g. Cabling, Cooling, Power
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Experience of Data Centre KPIs (incident ticket related matters, time to solve tickets, physical security, infrastructure metrics, staff, safety, overall operations)
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Taking reasonable care for the health and safety of himself/herself, others and the workplace.
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Obeying all stipulated company rules, policies and procedures in compliance to the Occupational Health and Safety Act 85 of 1993, ISO [Phone Number Removed]; and ISO 9001:2015 Standards.
If you have not had a response within two weeks, please consider your application unsuccessful.
Desired Skills:
- data centre
- electrical
Desired Work Experience:
- 5 to 10 years
Desired Qualification Level:
- Degree