KPI’s will be (but not limited to):

  • Direct and manage project from conception to implementation.
  • Define project scope, goals and deliverables that support business goals in collaboration with management and stakeholders.
  • Develop project plans and associated project related documents.
  • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
  • Liaise with project stakeholders on an ongoing basis.
  • Estimate and agree the resources and participants needed to achieve project goals with other departments within the company.
  • Where required, negotiate with other department managers for the use of required personnel from within the company.
  • Determine and assess need for additional staff and/or consultants and escalate to senior management if necessary during project cycle.
  • Set and continually manage project expectations with team members and other stakeholders.
  • Delegate tasks and responsibilities to appropriate personnel.
  • Identify and resolve issues and conflicts within the project team.
  • Identify and manage project dependencies and critical path.
  • Plan and schedule project timelines and milestones using appropriate tools.
  • Track project milestones and deliverables.
  • Develop and deliver progress reports, proposals, requirements documentation and presentations.
  • Determine the frequency and content of status reports from the project team members, analyse results and troubleshoot problem areas.
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
  • Define project success criteria and disseminate them to involved parties throughout project life cycle.
  • Coach, mentor, motivate and supervise project team members and contractors (where applicable), and influence them to take positive action and accountability for their assigned work.
  • Build, develop and grow any business relationships vital to the success of the Project.



  • IT Related Degree/Diploma
  • Project Management Certification

Work Experience:

  • 4 years working experience
  • Preferably 2 or more years experience in a software development environment

Skills & Knowledge:

  • Knowledge of SDLC
  • ICT Knowledge and experience would be an advantage
  • Must be process oriented
  • Ability to work with all levels of staff (CEO through to Call Centre staff)
  • Have brilliant problem solving abilities
  • Excellent organizational and time management skills

Please note that only short-listed candidates will be contacted

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