Purpose of the job
Enabling cross-functional teams to develop medium-to-complex business / customer/ financial advisor / employee solutions using the Agile way of working that integrates the business and technical needs

Key Accountabilities

  • Provide ongoing facilitation and coaching that enables the team to excel at agile development
  • Facilitate medium-to-high complexity Agile initiatives from initiation through release
  • Navigate and identify shared IT services required by the team in the delivery of its objectives
  • Facilitate discussions leading to collective decision-making, goal setting and conflict resolution within the team
  • Actively manage risks and external dependencies drawing in team members as appropriate
  • Create and maintain the appropriate vehicles for open communication within the scrum team (e.g. ADO boards) to create a trusting and safe team environment
  • Continuously seek to improve team performance by promoting joint accountability for results and solving productivity issues
  • Focus on team metrics as quantitative input in Retrospectives


  • Relevant business degree


  • Practical experience in working in a variety of business areas within IT. Understanding and experience of the various disciplines within IT and how they relate to each other.


  • Knowledge of Agile software development process (e.g. XP, Kanban, Scrum, etc.)
  • Knowledge and/or experience with Agile techniques: User Stories, Test Driven Development, Continuous Integration, Continuous Testing, Paired Programming, Automated Testing
  • Knowledge, experience or certification of Scaled Agile (SAFe) framework

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