Roles and Responsibilities
- Understand the needs of all stakeholders, as well as the business strategy, to create intuitive and convenient designs
- Collaborate with Product Manager, Business Analyst, and business stakeholders to confirm business objectives and define user objectives & flows
- Create personas, user journeys and use cases
- Create research plans, moderate interviews/usability tests/focus groups to gather insights to further improve a new or existing design/feature
- Create responsive wireframes and prototypes
- Work with a design system to create and improve the user interface
- Work closely with the development and QA team to ensure successful implementation of designs and that they adhere to the specified guidelines
Minimum Requirements:
- At least 3 years’ experience in User Research, UX and UI Design (finance or healthcare environment advantageous)
- Relevant 3-year tertiary degree or diploma and, preferably but not essential Graphic design
- UX design certificate or diploma
- Demonstrable UX design thinking skills with a strong portfolio showing an end-to-end design process
- Excellent visual, verbal, written and presentation skills to communicate concepts clearly to different audiences
- Strong knowledge and good experience of user-centered design techniques, design principles and interaction design concepts
- Experience with conducting user research and usability testing
- Proven experience in wireframing and high-fidelity prototyping (Sketch, Figma, XD, InVision, Abstract, ProtoPie)
- Basic understanding of HTML5, Java script and CSS to communicate and present realistic designs to the development team
- Creative mind-set and strong problem-solving skills
- Good organizational and time management behaviour
- Experience working in an Agile environment (Scrum preferably) advantageous
- Comfortable working in a fast-paced environment where timelines and requirements may change