E-commerce feels logistics pinch of Covid-19 boom

The Covid-19 pandemic has spurred unprecedented growth in ecommerce, accelerating local adoption rates by as many as three to five years. However, as online shopping continues to boom, many online retailers have struggled to cope with the demand and disruptions to...

Ensure a smile in the last mile

Putting a "smile into the last mile" will be key to retaining customers through lockdown and beyond, as the widespread shift to home deliveries is set to outlast the Covid-19 pandemic. From large retailers and restaurant chains to artisan food producers and small...

Online shopping: supplier obligations and consumer rights

Courier companies have hit the ground running as online shopping takes off while malls remain an eerie reality. Finger shopping, snuggled under the duvet, has become a new norm for many South Africans, but what do we know about our rights as electronic consumers or...

Covid-19 shifts consumers to home delivery

South Africans are receiving a push towards buying their essential goods online, writes Picup CEO Antonio Bruni. The Covid-19 pandemic has left people reluctant to leave their homes and they are therefore receptive to receiving groceries, medicines and other essential...

A new way to shop for travel

Travel commerce platform Travelport is working with multiple airlines and partners to offer next-generation storefront (NGS) capability. Industry partners working with Travelport to pioneer NGS development are WhereTo, an online booking tool, and Travel Technology...

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