Transform your communications in 2019
In a tough economic climate, businesses are constantly looking for new ways to improve their productivity and deliver service to their customers as quickly as possible. By Hannes van der Merwe, product manager for managed business services provider Itec South Africa...
NTT positioned as a Magic Quadrant challenger
Three companies of the NTT Group - Arkadin, Dimension Data and NTT Communications - have announced that the group has been positioned by Gartner in the Challengers quadrant of the Magic Quadrant for Unified Communications as a Service. NTT Group has been recognised...
Communicate and pair Polycom Solutions with Westcon
The key to any successful business can be measured by the way it communicates internally, externally, with customers and among its teams. Gartner predicts that the collaboration solutions market will reach $45,7-billion in 2022. Westcon Sub-Saharan Africa now offers a...
BuzzBox just changed the PABX game
For any South African business, the idea of setting up or changing a telephonic switchboard system is the stuff of nightmares. Dealing with expensive hardware and hearing things like QSIG and VOIP is not what you'd call exciting. Enter BuzzBox, a web-based telephone...
Welcome to an IP world without buttons
A much lower cost to communicate is the single biggest driver for companies switching to Voice over Internet Protocol (VoIP) technologies with average savings coming in at 45% of current voice and data bills. That's according to Otel Communications CEO, Rad Jankovic,...
New Avaya IP Office now available
Avaya Holdings has announced that the new Avaya IP Office release is now available globally. Avaya IP Office helps businesses drive greater productivity and streamline collaboration through a single application for all communications channels, meetings, team...
Voice communications in a whole new direction
Eliminating expensive physical infrastructure, enabling a work-from-anywhere environment and improving customer service are all benefits of the transition to the cloud. By Peter Flischman, head of business development at Contineo Virtual Communications We live in a...
Take voice communications in a new direction
Eliminating expensive physical infrastructure, enabling a work-from-anywhere environment and improving customer service are all benefits of the transition to the cloud. By Peter Flischman, head of business development at Contineo Virtual Communications We live in a...
Voice communications take a new direction
Eliminating expensive physical infrastructure, enabling a work-from-anywhere environment and improving customer service are all benefits of the transition to the cloud. By Peter Flischman, head of business development at Contineo Virtual Communications We live in a...
Avaya adds team collaboration to UC
Avaya Holdings has added cloud-based team collaboration to the Avaya Equinox Experience, the company's signature unified communications and collaboration user interface and cloud service. The Avaya Equinox Experience leapfrogs other vendors' offerings by delivering...
HTEK IP phones certified by PortaOne
Q-KON SA's HTEK UC900 series IP phones have been certified by PortaOne. This follows the successful interoperability testing and auto-provisioning integration with PortaSwitch, the PortaOne platform that delivers UC as a service. Providers using PortaSwitch can now...
Avaya extends UC offerings
Avaya has announced that more end users can realise the benefits of true unified communications, now enabled by compelling enhancements to its signature user experience, Avaya Equinox. Already known for creating seamless communication experiences across applications,...