Dec 8, 2014
Business Connexion has received an ITIL maturity rating of 4.25, beating a previous rating of 3.5 achieved in 2013 post an assessment conducted by Pink Elephant, a global leader in ITIL® Certification & IT Service Management Education, Consulting &...
Sep 18, 2014
In a short amount of time the Information Technology Infrastructure Library (ITIL) has positioned itself as the most widely accepted approach to IT service management in the world. Now that ITIL is in its 25th year, local industries are still keen (if not more so), to...
Sep 18, 2014
Marval is pleased to announce that its integrated IT Service Management (ITSM) software solution, MSM Expert, has successfully passed the criteria for PinkVERIFY 2011 Toolsets, demonstrating 100% of the required functionality for all 15 Pink defined ITIL processes....
Jun 27, 2014
Increasingly IT departments are being called upon by business to be accountable as part of the business, and not just as part of the IT department. It is with this that Quintica has seen a recent spike in the demand for ITIL (IT Infrastructure Library) awareness...
Jan 8, 2014
Many organisations embark upon ITIL training with the hope of improving IT service management (ITSM), only for the significant investment in time and money to fail to deliver the expected benefits, says Edward Carbutt, executive director at Marval South Africa. The...
