New business models drive ICT in Africa

IT is seeing healthy growth across Africa, and technologies like mobile, cloud, big data and social media are driving new business models and added value across the continent. This is according to IDC, which yesterday released its predictions for Africa in 2015....

New bizhub C1085, C1100 models announced

EFI and Konica Minolta Business Solutions have teamed up to announce the launch of two advanced digital front ends (DFEs) for the new Konica Minolta bizhub C1085 and C1100 family of digital presses. The updated EFI Fiery IC-308 DFE and the new EFI Fiery IC-310 DFE are...

Models for improving customer engagement

Engaged customers are usually better advocates of the brand and are more loyal and more profitable, according to research by Gartner. Gartner has identified four underlying attributes that can help customer relationship management (CRM) leaders to improve their level...

New model needed for skills matching

A new mindset and culture are needed to match the thousands of unemployed young people to the jobs available in the IT industry. There are currently 829 000 jobs that are vacant for highly-skilled workers in South Africa, most notably in the medical, accounting,...

African telcos urged to rethink models

As African telecommunications operators start to position themselves to offer voice, video and broadband services as bundled offerings, they need to rethink the way that they provision said services and market them to end-users. That’s according to Mark Tinka, head of...