SMBs quick to digitise, but lack processes

Small and medium-sized businesses (SMBs) – companies with fewer than 500 employees – across Europe are moving much faster than their peers in larger organisations in the race to complete key digital transformation initiatives. According to research...

How to identify the process

Part three of a four part series by SoftExpert, Roger Tregear, a manager at Leonardo International and Ian Huntly, CEO of Rifle-Shot Performance Holdings, representatives in Sub-Saharan Africa of SoftExpert, a market leader in software and services for enterprise-wide...

Defining ‘process’ in BPM

Part two of a four part series by SoftExpert, Roger Tregear, a manager at Leonardo International and Ian Huntly, CEO of Rifle-Shot Performance Holdings, representatives in Sub-Saharan Africa of SoftExpert, a market leader in software and services for enterprise-wide...

Defining process in process management

What is meant by business process, process improvement and process management?  Business processes are collections of cross-functional activities that are the only way any organisation can exchange value with customers and other stakeholders. Business processes are...