Technology drives changes in retail banking

2014 was an interesting year for the retail banking industry, but as we move through 2015 it’s clear that there are more interesting changes afoot, writes François Chaffard, director: Banking Solutions & Services for Middle East & Africa at Gemalto. The rise and adoption of new technologies in everyone’s daily life is dramatically and irreversibly changing the landscape of retail banking.

Retail banking drives Africa’s growth

DHL is seeing robust growth from its financial services customers in Africa and, while the banking sector continues to play a significant role in economic development for the continent, the sector also fuelled DHL’s expansion into Africa in 1978 when global banks...

Modest growth for retail banking spend

Retail banks across the globe will see IT spending grow 3,4%, reaching $118,6-billion in 2013, as CIOs focus on customer satisfaction and revenue growth. This is according to global industry analysts Ovum, which finds that European banks are lagging behind their North...