Office automation supplier Nashua has introduced a new low-cost, high-quality IP-based telephony service to its portfolio of integrated services. Nashua Voice will be available from this month at selected franchises.
The introduction of Nashua Voice comes as the company continues to expand and broaden its positioning as an integrated business solutions provider.
This end-to-end solution allows Nashua clients to improve and enhance business communication – both internally and externally,” says Nashua executive head of marketing, Lucinde de Lange. “Nashua Voice provides a host of benefits, including unrivalled scalability and integration, unique cost savings and a wide range of features.”
Nashua Voice enables customers to make and receive calls via landline or mobile phone, whether based locally or internationally, via a carrier-grade next-generation IP network. It also offers the improved ability to record calls and host conference calls.
“In an increasingly digital world where communications are often reduced to emails and instant messages, the value of face to face interaction – especially in business – can’t be discounted,” explains De Lange. “This is why our future value-added services will go well beyond voice.”
Some additional services will include Virtual Boardroom (a free teleconferencing service where participants are responsible for their own call costs), Virtual Fax and Virtual Access (an additional cost saving for owners of 0860 Share Call numbers).
Nashua Voice cuts costs by routing all call types and invoicing at pure per second billing from the first second of the call – with no minimum call charges. Web access via Nashua’s Telephone Management System is also provided for real-time monitoring and cost reporting down to extension level.
“The solution allows clients to add Nashua Voice to their existing integrated solutions portfolio, with the added benefit of receiving one consolidated bill and centralised support from a single service provider,” De Lange says.
Nashua Voice is backed by Nashua’s always-on support services including dedicated technicians, a 24/7 regional helpdesks and proactive monitoring by the Network Operations Centre (NOC). The system integrates seamlessly with traditional PABXes, allowing businesses to opt for a phased migration to a full IP solution when and if required. Options using Wi-Fi or fibre are also available.